{"id":259,"date":"2024-12-11T08:09:10","date_gmt":"2024-12-11T08:09:10","guid":{"rendered":"https:\/\/astro-guides.com\/?page_id=259"},"modified":"2025-01-13T18:30:13","modified_gmt":"2025-01-13T18:30:13","slug":"politicadeprivacidad","status":"publish","type":"page","link":"https:\/\/astro-guides.com\/en\/politicadeprivacidad\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"<p class=\"has-x-large-font-size wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>.<\/strong>DATA CONTROLLER<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We are the data controller as we process the personal data of our customers. Please find our contact information below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ASTROGUIDE<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Roberto Alonso Rodr\u00edguez<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Camino Orobal, 18<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">38438. Icod de los Vinos<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Santa Cruz de Tenerife<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about the processing of your data, you can contact us at info@astro-guides.com.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>.<\/strong>PROCESSING OF PERSONAL DATA<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Website Visitors<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">When you visit our website, we use cookies to make the website work, which you can read more about in our cookie policy.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Communication with potential clients.<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about our website or would like more information about our services, you can contact us via (see CONTACT section):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact form<\/li>\n\n\n\n<li>email<\/li>\n\n\n\n<li>Phone<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Through these means, we will process your personal information to engage in dialogue with you, for example, to answer questions about our services. We only process information that you provide to us in connection with our communication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will generally process the following general information: name, email address and telephone number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our legal basis for processing this personal data is&nbsp;<a href=\"https:\/\/rgpd.com\/chapter-2-principles\/article-6-lawfulness-of-processing\/\">Article 6, paragraph 1, letter f)<\/a>&nbsp;of the RGPD<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If there is a need in a particular case to store your personal information for a longer period, this may be the case.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Clients<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We communicate with our customers to ensure that our services are delivered correctly. We may process information about name, address, services, special arrangements, payment information, etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The legal basis for processing this personal data is&nbsp;<a href=\"https:\/\/rgpd.com\/chapter-2-principles\/article-6-lawfulness-of-processing\/\">Article 6, paragraph 1, letter b)<\/a>&nbsp;of the General Data Protection Regulation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the service has been completed, together with any outstanding payments, we will immediately delete the personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Accounting<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We store invoices and similar documents for accounting purposes, including general personal information such as name, address, and description of service. We must retain all accounting documents to comply with accounting laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The legal basis for processing personal data for accounting purposes is&nbsp;<a href=\"https:\/\/rgpd.com\/chapter-2-principles\/article-6-lawfulness-of-processing\/\">Article 6, paragraph 1, letter d)<\/a>&nbsp;of the General Data Protection Regulation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We store this information for a minimum of 5 years after the end of the current fiscal year.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>.<\/strong>DATA CONTROLLER<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We cooperate with business partners and suppliers, some of whom may be data processors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Third party providers may, for example, provide software used to organize our work, services, consulting, IT hosting or marketing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is our responsibility to ensure that your personal information is handled correctly. That is why we demand a lot from our partners. Our partners must ensure that your personal information is protected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We enter into agreements with data processors who handle personal information on our behalf to increase the security of your personal information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>.<\/strong>DISCLOSURE OF PERSONAL INFORMATION<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We do not disclose your personal information to third parties.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>.<\/strong>PROFILING AND AUTOMATED DECISIONS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We do not create profiles or make automated decisions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>.<\/strong>TRANSFERS TO THIRD COUNTRIES<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We primarily use data processors in the EU\/EEA or data processors who store data in the EU\/EEA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is not possible in some cases, and processors outside the EU\/EEA are used, but only if they can provide your data with adequate protection.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>.<\/strong>SECURITY MEASURES<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We keep the processing of personal data secure by ensuring the necessary technical and organizational measures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We have carried out risk assessments of our processing of personal data. We have subsequently introduced appropriate technical and organisational security measures to increase the security of the processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One of our most important measures is to keep our employees up to date on the RGPD and IT security through a&nbsp;<a href=\"https:\/\/rgpd.com\/es\/sensibilizacion\/\">continuing security awareness training<\/a>, cursos sobre el RGPD y la revisi\u00f3n de nuestros procedimientos de RGPD con los empleados.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>.<\/strong>RIGHTS OF THE INTERESTED PARTY<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Under the General Data Protection Regulation, you have several rights regarding the processing of your data. You can find out more about these rights at&nbsp;<a href=\"http:\/\/www.rgpd.com\/\">RGPD.COM<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you wish to exercise your rights, please do not hesitate to contact us so that we can assist you.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>.<\/strong>RIGHT OF ACCESS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to access the information we process about you.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>.<\/strong>RIGHT TO RECTIFICATION<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to have incorrect information about you corrected.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>.<\/strong>RIGHT OF ERASURE<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Under certain circumstances, you have the right to have your information deleted before our general deletion takes place.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Right to restriction of processing<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, you have the right to have the processing of your data restricted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We can only continue to process your information with your consent or if we have a legitimate interest when this happens. We may still store your data.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>.<\/strong>RIGHT OF OPPOSITION<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">In some cases, you have the right to object to our lawful processing of your data. You can also object to the processing of your information for direct marketing purposes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>.<\/strong>RIGHT TO DATA PORTABILITY<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to receive a copy of your personal information in a structured, commonly used and machine-readable format and to have this personal information transferred from one controller to another without hindrance.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>.<\/strong>RIGHT TO WITHDRAW YOUR CONSENT<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Where our processing of your data is based on your consent, you have the right to withdraw your consent.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>.<\/strong>COMPLAINT TO THE DATA PROTECTION AGENCY<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to lodge a complaint with the Data Protection Agency if you are not satisfied with our processing of your data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In general, we encourage you to read more about the&nbsp;<a href=\"http:\/\/www.rgpd.com\/\">RGPD<\/a>&nbsp;to stay up to date with the rules.<\/p>","protected":false},"excerpt":{"rendered":"<p>RESPONSABLE DEL TRATAMIENTO Somos responsables del tratamiento ya que tratamos los datos personales de nuestros clientes . A continuaci\u00f3n encontrar\u00e1 nuestra informaci\u00f3n de contacto. ASTROGUIDE Roberto Alonso Rodr\u00edguez Camino Orobal, 18 38438. Icod de los Vinos Santa Cruz de Tenerife Si tiene preguntas sobre el tratamiento de sus datos, puede contactarnos a trav\u00e9s de info@astro-guides.com. [&hellip;]<\/p>\n","protected":false},"author":168103795,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","_uag_custom_page_level_css":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-259","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"newspack-article-block-landscape-large":false,"newspack-article-block-portrait-large":false,"newspack-article-block-square-large":false,"newspack-article-block-landscape-medium":false,"newspack-article-block-portrait-medium":false,"newspack-article-block-square-medium":false,"newspack-article-block-landscape-intermediate":false,"newspack-article-block-portrait-intermediate":false,"newspack-article-block-square-intermediate":false,"newspack-article-block-landscape-small":false,"newspack-article-block-portrait-small":false,"newspack-article-block-square-small":false,"newspack-article-block-landscape-tiny":false,"newspack-article-block-portrait-tiny":false,"newspack-article-block-square-tiny":false,"newspack-article-block-uncropped":false},"uagb_author_info":{"display_name":"robertoarodrigues","author_link":"https:\/\/astro-guides.com\/en\/author\/robertoalonsorodrigues\/"},"uagb_comment_info":0,"uagb_excerpt":"RESPONSABLE DEL TRATAMIENTO Somos responsables del tratamiento ya que tratamos los datos personales de nuestros clientes . A continuaci\u00f3n encontrar\u00e1 nuestra informaci\u00f3n de contacto. ASTROGUIDE Roberto Alonso Rodr\u00edguez Camino Orobal, 18 38438. Icod de los Vinos Santa Cruz de Tenerife Si tiene preguntas sobre el tratamiento de sus datos, puede contactarnos a trav\u00e9s de info@astro-guides.com.&hellip;","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PgdxeT-4b","jetpack-related-posts":[{"id":249,"url":"https:\/\/astro-guides.com\/en\/avisolegal\/","url_meta":{"origin":259,"position":0},"title":"LEGAL NOTICE","author":"robertoarodrigues","date":"11 de December de 2024","format":false,"excerpt":"Siguiendo los preceptos legislativos, en particular de la Ley 34\/2002, de 11 de julio, le informamos que este sitio web es propiedad de Roberto Alonso Rodr\u00edguez, con N.I.F. n\u00famero 36152672F y domicilio social en Camino Orobal, 18, 38438 Icod de los Vinos, en adelante ASTROGUIDE. y la marca ASTROGUIDE es\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":262,"url":"https:\/\/astro-guides.com\/en\/politicadecookies\/","url_meta":{"origin":259,"position":1},"title":"COOKIES POLICY","author":"robertoarodrigues","date":"11 de December de 2024","format":false,"excerpt":"Esta web recopila y utiliza la informaci\u00f3n seg\u00fan indica la pol\u00edtica de privacidad. 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Y no porque no nos guste la Luna, que en verdad \u00a1nos encanta! Si no por ofrecer a los participantes\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/astro-guides.com\/wp-content\/uploads\/2025\/01\/luna-3.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/astro-guides.com\/wp-content\/uploads\/2025\/01\/luna-3.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/astro-guides.com\/wp-content\/uploads\/2025\/01\/luna-3.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/astro-guides.com\/wp-content\/uploads\/2025\/01\/luna-3.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/astro-guides.com\/wp-content\/uploads\/2025\/01\/luna-3.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/astro-guides.com\/wp-content\/uploads\/2025\/01\/luna-3.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":255,"url":"https:\/\/astro-guides.com\/en\/terminosycondiciones\/","url_meta":{"origin":259,"position":4},"title":"TERMS AND CONDITIONS","author":"robertoarodrigues","date":"11 de December de 2024","format":false,"excerpt":"ACTIVIDADES ASTROGUIDE presta servicios de turismo especializados en observaci\u00f3n de estrellas. Nuestro equipo est\u00e1 formado por Gu\u00edas de Turismo Oficial y Monitores Starlight debidamente acreditados por la Fundaci\u00f3n Starlight. INSCRIPCI\u00d3N Para acudir a cualquier actividad es necesaria la inscripci\u00f3n previa mediante los medios oficiales de la empresa. Para nuestras actividades\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/astro-guides.com\/en\/wp-json\/wp\/v2\/pages\/259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/astro-guides.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/astro-guides.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/astro-guides.com\/en\/wp-json\/wp\/v2\/users\/168103795"}],"replies":[{"embeddable":true,"href":"https:\/\/astro-guides.com\/en\/wp-json\/wp\/v2\/comments?post=259"}],"version-history":[{"count":7,"href":"https:\/\/astro-guides.com\/en\/wp-json\/wp\/v2\/pages\/259\/revisions"}],"predecessor-version":[{"id":458,"href":"https:\/\/astro-guides.com\/en\/wp-json\/wp\/v2\/pages\/259\/revisions\/458"}],"wp:attachment":[{"href":"https:\/\/astro-guides.com\/en\/wp-json\/wp\/v2\/media?parent=259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}